Enterprise Content Management (ECM) Master Course
The 4-Day ECM Master class is about "What is ECM?" and "How to Implement ECM?". It combines the Practitioner Program with the ECM Specialist program which covers the implementation and related processes such as analyzing business requirements, developing a business case, and planning the implementation including change management.

- To manage an ECM program consisting of several projects
- To identify new roles, responsibilities, and the organizational structure necessary
- The "Concept of Operations" as a shared vision of an ECM future
- To develop an information survey
- To develop a business case for ECM
- To identify business requirements for an ECM system
- To develop and implement a business classification scheme
- How implementing ECM impacts an organization's IT infrastructure
- Pilot implementation/model office
- The roll-out stage of an ECM program
- How to sustain ECM after implementation
Participants will use their newly gained knowledge to plan, design, and implement an ECM project based on case study exercises.
Participants will become ECM Master (ECMm) after passing the online examination and case study submitted to AIIM examination board.
Download the 4-Day class outline