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Enterprise Content Management (ECM) Certificate Programs teach you how to control your information assets.
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Enterprise Content Management (ECM) Master Course
The 4-Day ECM Master class is about "What is ECM?" and "How to Implement ECM?". It combines the Practitioner Program with the ECM Specialist program which covers the implementation and related processes such as analyzing business requirements, developing a business case, and planning the implementation including change management.  - To manage an ECM program consisting of several projects
- To identify new roles, responsibilities, and the organizational structure necessary
- The "Concept of Operations" as a shared vision of an ECM future
- To develop an information survey
- To develop a business case for ECM
- To identify business requirements for an ECM system
- To develop and implement a business classification scheme
- How implementing ECM impacts an organization's IT infrastructure
- Pilot implementation/model office
- The roll-out stage of an ECM program
- How to sustain ECM after implementation
Participants will use their newly gained knowledge to plan, design, and implement an ECM project based on case study exercises. Participants will become ECM Master (ECMm) after passing the online examination and case study submitted to AIIM examination board. Download the 4-Day class outline |
Enterprise Content Management (ECM) practitioner Course
The 2-Day ECM Practitioner class is about "What is ECM?" and covers information lifecycle and related concepts such as document management, collaboration, workflow, electronic records management and web content management.  - To understand information lifecycle
- Sources of information and appropriate capture mechanisms
- Relevant storage models, audit trail and storage technologies
- Concepts for managing information and content
- Digital preservation techniques
- Different ways of delivering information and content to employees, partners and customers
- Re-purposing and interoperability
- Metadata and indexing
- Classification concepts and various approaches for business needs
- Search and retrieval
- Different levels of access control and security
- To define interfaces, legacy systems, and migration
- Legislation, standards, and regulation
Participants will become AIIM ECM Practioner (ECMp) after passing the online examination.
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